Starfish Training

Starfish by EAB

 

Welcome to Starfish 

Starfish gives you a convenient way to keep track of your students – raising flags when you observe a pattern of behavior that concerns you, giving kudos for positive feedback, and issuing referrals when you want to refer a student to a particular resource on campus.

Getting started is easy. Accessible through Canvas, Starfish will automatically display all students that have been assigned to you or are enrolled in your course.

You can easily begin raising and reviewing flags that have been given to your students, and give them additional information. Progress Surveys (Early Alerts) will be scheduled at designated times throughout the semester. We are counting on faculty to complete these Progress Surveys to get ahead of those students who may need extra attention.

Below are several different resources that we believe will be helpful.  These are living documents, so please check back for new information!

Please contact us if you have further questions.

CCC Starfish Resources

 

Flags, Kudos, and Referrals

Student Focused How To Video

Starfish Syllabus Statement

Progress Survey Schedule

FAQ

Getting Started with Starfish

How to Log In to your Starfish Account

Set Up your Starfish Profile, Appointment Preferences and Email Notifications

How to Take Attendance in Starfish

What Happens When a Flag is Raised

Managing Your Starfish Calendar

Early Alert Workflow - What happens when a flag is raised?

General Work Flow

Workflow - Raised Flag

Workflow - Created Referral

Starfish Progress Survey Schedule Fall 2024

  • Early Alert 1 (Financial Aid Week 2), Full Term
    • No Show
      • Launches on Monday, August 26 at 9 am
      • Reminder email launches Thursday, August 29 at 9 am
      • Second reminder on Friday, August 30 at 9 am
      • Closes Sunday, September 1 at 11 pm
    • No Participation
      • Launches on Monday, August 26 at 9 am
      • Reminder email launches Thursday, August 29 at 9 am
      • Second reminder on Friday, August 30 at 9 am
      • Closes Sunday, September 1 at 11 pm
  • Early Alert 2, Full Term
    • Launches on Monday, September 9 at 9 am
    • Reminder email launches Monday, September 16 at 9 am
    • Closes on Tuesday, September 17 at 11 pm
  • Early Alert 3, Full Term
    • Launches on Monday, September 23 at 9 am
    • Reminder email launches Monday, September 30 at 9 am
    • Closes on Tuesday, October 1 at 11 pm
  • Early Alert 4, Full Term
    • Launches on Monday, October 21 at 9 am
    • Reminder email launches Monday, October 28 at 9 am
    • Closes on Tuesday, October 29 at 11 pm
  • Early Alert 1 (Financial Aid Week 2), First 8 Weeks
    • No Show
      • Launches on Monday, August 26 at 9 am
      • Reminder email launches Thursday, August 29 at 9 am
      • Second reminder on Friday, August 30 at 9 am
      • Closes Sunday, September 1 at 11 pm
    • No Participation
      • Launches on Monday, August 26 at 9 am
      • Reminder email launches Thursday, August 29 at 9 am
      • Second reminder on Friday, August 30 at 9 am
      • Closes Sunday, September 1 at 11 pm
  • Early Alert 2, First 8 Weeks
    • Launches on Monday, September 2 at 9 am
    • Reminder email launches Monday, September 9 at 9 am
    • Closes Tuesday, September 10 at 11 pm
  • Early Alert 3, First 8 Weeks
    • Launches on Monday, September 16 at 9 am
    • Reminder email launches Monday, September 23 at 9 am
    • Closes on Tuesday, September 24 at 11 pm
  • Early Alert 1 (Financial Aid Week 2), Second 8 Weeks
    • No Show
      • Launches on Monday, October 21 at 9 am
      • Reminder email launches Thursday, October 24 at 9 am
      • Second reminder on Friday, October 25 at 9 am
      • Closes Sunday, October 27 at 11 pm
    • No Participation
      • Launches on Monday, October 21 at 9 am
      • Reminder email launches Thursday, October 24 at 9 am
      • Second reminder on Friday, October 25 at 9 am
      • Closes Sunday, October 27 at 11 pm
  • Early Alert 2, Second 8 Weeks
    • Launches on Monday, October 28 at 9 am
    • Reminder email launches Monday, November 4 at 9 am
    • Closes Tuesday, November 5 at 11 pm
  • Early Alert 3, Second 8 Weeks
    • Launches on Monday, November 11 at 9 am
    • Reminder email launches Monday, November 18 at 9 am
    • Closes on Tuesday, November 19 at 11 pm
  • AH is Bi-weekly
 


Contact Info

CCC Help Desk
Email: helpdesk@clovis.edu
Call: 575.769.4969
Toll free: 1.800.769.1409

Hours of Operation:
Monday – Thursday: 7:00 a.m. – 6:00 p.m.
Fridays: 7:00 a.m. – 4:30 p.m.
Interim: 7:00 a.m. - 5:00 p.m.


 

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